1. Information Collected by 4dyes3
When you register or use the 4dyes3 platform, we collect various categories of information to ensure our services run smoothly and securely for all users in Malaysia.
Account Information
This includes your full name, email address, phone number, date of birth, and other identifying information provided during registration. This information is used to verify your identity and manage your account.
Device & Browser Information
We automatically collect technical data such as device type, operating system, browser version, IP address, and access time. This data is used to optimise the platform experience across the various mobile devices used by our Malaysian users.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment-related information such as the account holder name and approved bank account number. We do not directly store full card numbers or sensitive financial details — this data is processed through a secure, encrypted payment system.
Platform Usage Data
We record platform activity such as games played, bets placed, session duration, and interactions with the platform interface for analysis and service improvement purposes.
2. How We Use Your Information
All information collected by 4dyes3 is used responsibly and only for legitimate purposes. We do not sell or rent users' personal data to third parties for marketing.
- Account Management: To create, verify, and manage your account and to process financial transactions in MYR.
- Platform Security: To detect and prevent fraud, unauthorised access, and suspicious activity on the platform.
- Service Improvement: To analyse usage patterns and improve platform features for a better user experience.
- Communications: To send important account-related notifications, security updates, and relevant service information.
- Legal Compliance: To comply with applicable legal and regulatory requirements in Malaysia, including identity verification obligations.
4dyes3 will not use your data for any purpose beyond the scope outlined above without first obtaining your additional consent.
3. Use of Cookies and Tracking Technologies
The 4dyes3 platform uses cookies and similar tracking technologies to enhance website functionality and deliver a more personalised experience to users.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login, session management, and account security. These cookies cannot be disabled.
- Performance Cookies: Collects information on how users interact with the platform to help us identify and resolve technical issues.
- Functional Cookies: Saves user preferences such as language and region settings to ensure a more consistent experience on future visits.
- Analytics Cookies: Helps us understand aggregate usage patterns for the purpose of ongoing platform improvement.
You can manage your cookie settings through your browser, though please note that disabling certain cookies may affect the functionality and experience of the 4dyes3 platform.
4. Data Storage & Security
The security of users' personal data is 4dyes3's top priority. We apply appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
Security Measures in Place
- Data encryption in transit using industry-standard SSL/TLS protocols.
- Strict access controls — only authorised personnel may access user data.
- Round-the-clock security monitoring to detect and respond to threats.
- Regular security audits to ensure our data protection systems remain up to date.
Data Retention Period
4dyes3 retains personal data for as long as your account remains active or as long as necessary to provide our services. Data may also be kept for periods required under Malaysian law or for legitimate dispute resolution purposes.
5. Sharing Information with Third Parties
4dyes3 does not sell, rent, or share users' personal data with third parties for commercial marketing purposes. That said, there are certain situations where we may need to share information with external parties.
Permitted Sharing Scenarios
- Payment Service Providers: To process deposits and withdrawals in MYR, we share the necessary information with approved payment processors that comply with established security standards.
- Legal Requirements: Where required by Malaysian law or pursuant to an order from a court or competent authority.
- Fraud Prevention: With security and fraud prevention service providers operating under strict confidentiality agreements.
All third parties working with 4dyes3 are required to uphold data protection standards equivalent to our privacy policy and are not permitted to use user data for any other purpose.
6. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 4dyes3 platform user in Malaysia, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete information in your account.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.
- Right to Object: You have the right to object to the processing of your data in certain circumstances, including for direct marketing purposes.
Changes to the Privacy Policy
4dyes3 reserves the right to update this Privacy Policy from time to time in line with changes to legislation, technology, or our business practices. Users will be notified of any significant changes via platform notifications. We encourage you to review this page periodically.
Contact Our Team
If you have any questions, concerns, or wish to exercise your privacy rights, please reach out to the 4dyes3 team by email at [email protected]. You can also visit the FAQ us for answers to frequently asked questions about privacy and data security.